How to Choose Your Words Wisely
Choosing your words and how you say them will have an impact on:
how others perceive you as a leader of change
how persuasive and convincing your coaching is
how much your team understands what you're trying to achieve
Clear communications will make the grade, ambiguous pronouncements will not. One leadership coach admitted that despite majoring in communications in university, her words alienated her from others and were not delivering the intended message.
Having the right credentials in change management but lacking the skills to engage others in meaningful dialog carries with it a risk of failure. To be effective means that team leaders must find the disconnect and fix it. Good change management relies on good communication skills. And good communication skills must be accompanied by an unshakeable sense of ethics.




